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Installation
Step-by-step guides for a smooth setup.
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Compatibility
Check compatibility with vehicles and devices.
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Smart App
Learn about app features and how to use them.
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Charging
Everything about charging your EV.
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Safety
Built-in protection for you and your car.
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Troubleshooting
Common issues and how to fix them.
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Warranty
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Featured Articles
View all articles →Why is my Wi-Fi indicator flashing red, blue, and green, and the charger won’t charge?
If the Wi-Fi indicator keeps flashing red, blue, and green alternately and the charger cannot sta...
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How can I identify my IYILO charger model?
Find the charger Serial Number (SN) on the label on the right side of the unit and have your orde...
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How do I use the rfid cards to control charging?
Turn Plug-and-Charge off to access the App Mode, then you can start and stop a charging session s...
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Can one device support multiple accounts?
Use family/sub-account sharing instead of adding the same charger as a second owner.On the main a...
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