Payment Policy

1. Accepted Payment Methods

At iyilo.shop, we offer secure and convenient payment options to ensure a smooth shopping experience. We currently accept:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Shop Pay / Shopify Payments
  • Apple Pay
  • Google Pay

All payments are processed securely through our authorized payment processors. We do not store, access, or share your full payment information.

2. Currency

All orders are processed in USD by default. If your local currency is displayed on the website, it is for reference only—final charges may vary slightly based on your bank’s exchange rate and international fees.

3. Payment Security

Your payment information is protected through:

  • SSL (Secure Socket Layer) encryption
  • PCI-DSS compliant payment gateways
  • Fraud detection & authentication systems

iyilo.shop will never ask for your credit card details via email, chat, or phone.

4. Order Verification

To protect our customers from fraud, some orders may require additional verification such as:

Confirmation of billing information

Providing ID or proof of payment (rare cases)

Verifying mismatched billing and shipping addresses

Orders that cannot be verified may be cancelled and refunded promptly.

5. Payment Authorization & Charges

Your card or payment provider may place a temporary authorization hold.

You will be charged only when your order is confirmed.

If any payment error occurs, please contact your bank or provider before resubmitting the order.

6. Taxes & Fees

Depending on your shipping destination, you may be responsible for:

VAT or GST

Import duties or customs fees

Bank international transaction fees

These charges are not collected by iyilo.shop and must be paid to your local customs or financial institution.

7. Failed or Declined Payments

If your payment is declined, please:

Confirm that your card details are correct

Check your available balance

Enable international or online purchases

Contact your bank for further assistance

You may also try an alternative payment method.

8. Refunds to Original Payment Method

All refunds will be returned to the original payment method used during checkout. Processing times:

Credit/Debit Cards: 5–10 business days

PayPal: Instant to 3 business days

Shop Pay / Apple Pay / Google Pay: 3–5 business days

If a refund delay occurs, please contact your bank first.

9. Contact Us

If you have any questions regarding payment or billing, please contact our support team:

support@iyilo.shop
Response Time: 24–48 hours
Website: iyilo.shop