Terms of Use

Effective Date: [2025-7-2]

OVERVIEW

This website is operated by iyilo.shop. Throughout the site, the terms “we”, “us” and “our” refer to iyilo.shop. iyilo.shop offers this website, including all information, tools and services by using the IYILO website or IYILO app, or by using the IYILO service, you agree to be bound by these Terms of Use. available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms, conditions and policies referenced herein and/or available by hyperlink.These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.Please read these Terms of Service carefully before accessing or using our website.

1. Acceptance of Terms

By accessing or using the IYILO website (“Website”), purchasing products from the Website, or downloading, installing, or using the IYILO mobile application (“App”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you must stop using the Website and App immediately.

2. Scope of Services

2.1 Website (Shopping & E-commerce Services)

The Website allows users to browse, purchase, and manage IYILO-branded electric vehicle (EV) charging products and accessories. Website services include:

  • Product browsing and shopping
  • Order placement
  • Payment processing through third-party gateways
  • Order fulfillment and shipment tracking
  • Warranty service access
  • Customer support

2.2 Mobile App (Device Management Services)

The IYILO App provides intelligent control over your EV charger.  Use of the App is subject to these Terms and our Privacy Policy.  You are granted a limited, revocable, non-exclusive, non-transferable license to use the App and embedded software solely for personal or internal business purposes.
You may not modify, copy, reverse engineer, or redistribute the App or any part of our software.  Updates may be released automatically or manually and may be required for proper functionality.

The App provides tools for operating and managing IYILO EV chargers, including:

  • Bluetooth pairing
  • Remote start/stop
  • Firmware updates (OTA)
  • Output power adjustment
  • Multi-user management

The App does not handle e-commerce purchases or payments unless explicitly stated in future updates.

3. User Eligibility

You must be at least 18 years old to use the Website and App. By using them, you represent that you meet this requirement.

4. Account and Access

Certain features of our Services require account registration.  You agree to:
Keep your account information accurate and up to date;
Maintain the confidentiality of your login credentials;
Notify us immediately of any unauthorized access or use.

Inactive accounts may be suspended or deleted after 12 months.IYILO reserves the right to refuse registration, suspend accounts, or terminate access in cases of suspected fraud, misuse, or violation of these Terms.

5. Online Purchases, Payments & Taxes

5.1 Pricing & Payments

All prices displayed on the Website are in USD unless otherwise stated.
Payments are processed through secure third-party providers (e.g., Stripe, Shopify Payments, PayPal).
We do not store your payment information.

5.2 Sales Tax (U.S. Orders)

Sales tax is collected based on applicable U.S. state and local regulations and IYILO’s nexus obligations.

5.3 International Orders

International customers may be responsible for:

  • VAT / GST
  • Import duties
  • Customs clearance fees

These charges are determined by your country’s customs authority and are not collected by IYILO at checkout unless explicitly stated.

6. Order Processing, Shipping & Delivery

6.1 Order Processing

Orders placed through the Website are processed within the stated time frame on the product page or checkout page.

6.2 Shipping

Shipping methods and estimated delivery times depend on your location and the selected courier.

6.3 Risk of Loss

Risk of loss transfers to the customer upon delivery to the shipping address provided.

7. Returns, Refunds & Warranty

Returns and refunds follow the IYILO Return Policy posted on the Website.
Warranty coverage is subject to the IYILO Warranty Terms.

8. Permitted Use of the App

You may use the App solely to manage IYILO EV chargers. You agree not to:

  • Reverse engineer or disassemble the App
  • Use the App for unlawful purposes
  • Attempt unauthorized access to systems
  • Disable or bypass security features

9. Intellectual Property

All Website content, App software, images, text, and trademarks are owned by IYILO or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the Website and App for their intended purposes.

10. Service Availability

We strive to maintain Website and App availability but do not guarantee uninterrupted service.
Features may be modified or discontinued without notice.

11. Termination

We may suspend or terminate your access to the Website or App for violations of these Terms or misuse of services.

12. Disclaimer of Warranties

The Website and App are provided “as is” and “as available”.
We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, IYILO shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data
  • Loss of profits
  • Business interruption

This applies to both Website and App usage.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in California unless both parties agree to arbitration.

15. Changes to Terms

We may update these Terms periodically.
Changes will be posted on the Website or App.
Continued use after revisions constitutes acceptance.

16. Contact Information

For general inquiries, feedback, or complaints, please reach out to us:

Business Name: EVRA ENERGY LLC
Address: GEORGE LEE SOLE MBR,394 1st street, LOS ALTOS California 94022, United States
Email: support@iyilo.shop
Phone / WhatsApp: +1 213-804-0158
Website: https://iyilo.shop